What causes engagement and disengagement among staff?

engagement and disengagement among staff

You’ve probably heard the saying, ‘People don’t quit their jobs; they quit their bosses.’ And the statistical research of Custom Insight supports this idea: relationships between management and staff can be the difference between employee engagement and disengagement.

Put simply, a workforce that feels valued is better for your business.

Employee disengagement is much talked of these days and it’s for good reasons. A business with low levels of employee engagement will inevitably experience low retention rates.

And since a study by the Saratoga Institute reported that the average business pays 150 to 200 percent of a worker’s salary to replace them, companies are increasingly aware that profit margins and levels of employee satisfaction are closely related.

In other words, to quote Investors in People, ‘Your people are your most valuable commodity.’

So what’s the magic here? What causes engagement and disengagement among staff?

Disengagement, as we’ve said, is often linked to particular relationships with managers.

While engagement with a company has a broader base around issues of trust, fairness, sense of personal value and company vision.

Personal engagement is about the employee feeling ‘I’m glad to be part of this.’

It may help if the employees believe in the product.

But it helps even more if they believe in the company. Take Richard Branson’s empire as an example: “What makes Virgin particularly wonderful is the wonderful group of people who believe in what they’re trying to do. Who are appreciated, who are praised, not criticized, and are given a chance to do a great job.”


How The Mind Clinic can help.

The Mind Clinic’s core purpose is Creating Clearer Minds in a workplace that’s valued, resilient and engaged. For more information on the services we offer, from Development Days that offer courses such as ‘Managing People as People’ to one-to-one confidential employee sessions, Contact Us.