Black Box Thinking How do organisations handle mistakes?

James Dyson is famous as a designer, inventor and entrepreneur; and he’s also famous for his mistakes. Indeed, he made over five thousand of them, in trial and error, before… read more »

Behind The Professional Facade What do you not tell your boss?

Maria is much in demand professionally. She was recently head hunted by another company – a prestigious one. Tempted to go, her employers acted quickly, giving her both promotion and… read more »

The ‘Vision’ Thing Does it matter to you what your company stands for?

I was speaking with Henry, a successful freelance consultant in business organisation. And in middle age, a new issue has arisen for him: the ethics of the companies he works… read more »

Do We Choose Our Jobs?

Is your job getting you down? Making you depressed? And can you do anything about it? Someone said to me the other day: ‘Something dies in me every day I… read more »

Discretionary Effort at Work What’s the secret ingredient?

She doesn’t feel the same way about her work place anymore. Something’s changed. She used to regard it with an almost vocational spirit…nothing was too much. She would happily do… read more »

Giving Work Meaning What can I do to make a difference?

How do you arrive at work? I’m not so much thinking about your mode of transport, though that can have an impact on the day. I’m thinking more about the… read more »